Sales policy

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Sales Policy for Zunes

Effective Date: December 12, 2024

At Zunes, we are committed to providing a seamless and secure shopping experience for our customers. By making a purchase on our website, you agree to the following sales policy. Please take the time to read this policy carefully to ensure you understand the terms and conditions under which we sell our products.

1. Order Placement

When you place an order with Zunes, you are submitting a request to purchase our products subject to the terms and conditions outlined in this policy. We reserve the right to accept or decline your order based on availability, payment authorization, and other factors that may affect our ability to fulfill your request. Once your order is confirmed, we will send you an order confirmation email with the details of your purchase.

2. Product Availability

While we strive to ensure that all products listed on our website are available for immediate purchase, some items may be out of stock or unavailable. If an item you have ordered becomes unavailable after your purchase, we will notify you promptly and provide you with options such as:

  • A full refund for the unavailable item.
  • The option to wait for restocking (if applicable).
  • Substituting with a similar product (if desired).

In the case of an item being out of stock, we will not process any further charges unless you have agreed to an alternative solution.

3. Pricing

All prices on our website are listed in U.S. dollars (USD) and include applicable taxes unless stated otherwise. We reserve the right to modify prices at any time without prior notice. However, once your order is confirmed, the price for the product is locked and will not change.

  • Promotions and Discounts: From time to time, we may offer discounts, promotions, or coupon codes for specific products or categories. These discounts are applied at checkout and cannot be combined with other offers unless stated otherwise.
  • Shipping Fees: Shipping fees are calculated at checkout based on your delivery location and the shipping method selected. You will be able to review all costs, including taxes and shipping fees, before confirming your order.

4. Payment Methods

We accept a variety of payment methods to ensure a convenient and secure checkout process. Our accepted payment methods include:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay
  • Other secure payment options as available

All payments are processed through secure payment gateways to protect your financial information. By making a payment, you confirm that you are the authorized user of the payment method and that you agree to our terms.

5. Order Confirmation and Shipping

Once your order is successfully placed, you will receive an order confirmation email that contains your order details, including the product(s) purchased, the total amount paid, and the shipping address.

  • Processing Time: Orders are typically processed within 1-3 business days from the time they are placed. Please note that processing times may vary depending on product availability and order volume.
  • Shipping Time: Shipping times vary based on the selected shipping method and your location. Estimated shipping times will be displayed at checkout.

Please note that delays may occur due to circumstances beyond our control, such as weather conditions, public holidays, or issues with the carrier. In such cases, we will keep you informed and work to ensure that your order reaches you as quickly as possible.

6. Shipping and Delivery

We offer various shipping options to meet the needs of our customers, including standard, expedited, and express shipping. Shipping fees are calculated based on your delivery address and the shipping method chosen.

  • Domestic Shipping: We ship to most addresses within the U.S. We offer free standard shipping on orders over a certain amount (which will be clearly stated at checkout).
  • International Shipping: International shipping is available to select countries. Additional shipping fees, customs duties, and taxes may apply depending on your location. Please be aware that international orders may take longer to arrive due to customs processing.

Once your order has been shipped, you will receive a tracking number so you can monitor its progress. We are not responsible for any delays caused by the shipping carrier or customs processing.

7. Order Cancellations

Once your order has been placed, we strive to process it as quickly as possible. However, if you need to cancel or modify your order, please contact our customer service team immediately at info@zunes.site. If your order has not been processed or shipped, we will do our best to accommodate your request. If the order has already been processed or shipped, we will be unable to cancel or modify the order, and you will need to follow our Returns and Refund Policy.

8. Sales Tax

Sales tax is calculated based on your shipping address and applicable state tax laws. The applicable sales tax will be automatically added to your total at checkout. If your location is tax-exempt, please provide your tax-exempt certificate during checkout to be exempted from sales tax.

9. Gift Cards

We offer digital gift cards that can be used to purchase products on our website. Gift cards cannot be redeemed for cash and are non-transferable. If you have a gift card, you can apply the value at checkout. The balance of your gift card will be displayed on your account page.

  • Gift Card Terms: Gift cards are valid for one year from the date of issue. After this period, the card will expire, and any remaining balance will be forfeited.

10. Limitation of Liability

While we take great care to ensure that all information provided on our website is accurate, we cannot guarantee the availability of products or the accuracy of the pricing at all times. Zunes is not responsible for any errors, omissions, or delays in processing your order. In no event shall Zunes be liable for any indirect, special, or consequential damages resulting from your purchase or use of our products.

11. Product Descriptions and Images

We strive to ensure that all product descriptions and images are accurate and up to date. However, due to differences in monitor settings and lighting conditions, the color and appearance of the product may vary slightly from the images displayed on our website.

12. Changes to This Sales Policy

We reserve the right to modify, update, or change this sales policy at any time. Any changes will be effective as soon as they are posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy regularly to stay informed about any updates or changes.


Zunes is dedicated to providing the best customer experience and ensuring your satisfaction with every purchase. If you have any questions regarding our sales policy or need assistance with your order, please contact us at:

Thank you for choosing Zunes! We look forward to serving you.

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